This policy explains what personal information Nomad IPTV collects when you use this website, why we collect it and how you can control it. We keep data collection to the minimum needed to deliver your subscription and support.
Information we collect
- Order details you enter at checkout: full name, email, WhatsApp/phone number, country, selected plan, number of connections, device and any notes.
- Free-trial requests: name, email, WhatsApp number, country and device.
- Contact form messages: name, email, subject and message.
- Technical data: IP address and browser information, used only for security (spam and abuse prevention).
How we use your information
- To process your order, send your payment link and deliver your login details.
- To provide customer support by email, WhatsApp or Telegram.
- To prevent fraud, spam and abuse of our forms.
- To send service messages such as renewal reminders. We do not send marketing newsletters without your consent.
No database, minimal storage
This website does not store your form submissions in a database. Submissions are delivered by email to our support team, and checkout orders are also copied to our private order-management system so we can track activation. Payment is handled by the third-party payment provider you choose (for example PayPal or a card processor); we never see or store your full card details.
Sharing
We do not sell or rent your personal information. We share data only with service providers needed to run the service — our email provider, order-management system and payment providers — and only for those purposes, or when required by law.
Cookies
This site does not use advertising cookies. Your browser may store technical data needed for the site to function, such as your language choice. If we use website analytics, we prefer cookieless, privacy-friendly analytics; if we ever use analytics that set cookies, we will ask for your consent where the law requires it.
Retention
We keep order and support records for as long as your subscription is active and for a reasonable period afterwards for accounting, refunds and dispute handling, then delete them.
Your rights
You can ask us to access, correct or delete your personal information at any time. Depending on where you live (for example under the GDPR or UK GDPR) you may have additional rights, including objecting to processing and lodging a complaint with your local data-protection authority. To make a request: Email [email protected], WhatsApp +13858857120 or +212670955312, or Telegram @iptv_support_center.
Changes
We may update this policy. The date at the top shows when it last changed.
See also: Terms of Service · Refund Policy · DMCA · Legal Disclaimer · Pricing · Contact